Privacy Policy

We collect information you provide directly to us when you:

• Create an account (name, email, password)
• Subscribe to a paid plan (billing information processed by our payment processors)
• Contact us for support
• Use our lead generation features

We also automatically collect certain information when you use our platform, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Usage data (features used, search queries, export history)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to comments, questions, and requests
• Monitor and analyze usage and trends
• Detect and prevent fraudulent or illegal activity
• Personalize your experience on the platform

When you use LeadHub to find and manage leads, we process publicly available business data on your behalf. This data is sourced from public directories, social platforms, and business websites. We act as a data processor for this information, and you are the data controller.

You are responsible for ensuring your use of this data complies with applicable laws, including GDPR and CAN-SPAM regulations.

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:

• Service Providers: Companies that help us deliver our services (hosting, payment processing, analytics, email delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at privacy@leadhub.io.

We may retain certain information for legitimate business purposes such as legal compliance, dispute resolution, and fraud prevention.

We implement appropriate technical and organizational security measures to protect your information, including:

• AES-256 encryption for data at rest
• TLS 1.3 for data in transit
• Regular security audits and penetration testing
• Role-based access controls
• Two-factor authentication

If you are located in the European Economic Area, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restricted processing

To exercise these rights, contact us at privacy@leadhub.io.

We use cookies and similar tracking technologies. See our Cookie Policy for full details on what cookies we use and how to control them.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and sending an email notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@leadhub.io
• Address: LeadHub, Inc., 123 Tech Street, San Francisco, CA 94107